RELATIONAL WELLNESS ROADMAP TERMS & CONDITIONS
1. OVERVIEW OF TERMS & CONDITIONS
These Terms of Service (“Terms”) apply to your access to and use of the course offered by Relational Wellness Roadmap as well as any education we provide, websites, applications and any other products and services, including email correspondence, trainings, review and message boards and various other message communication (collectively, our “Services”) provided by Relational Wellness Roadmap, LLC. (“Relational Wellness Roadmap”, “we”, or “us”) to you as purchaser of the online course. By clicking to indicate your acceptance of these Terms, or otherwise accessing or using the Services, you agree to these Terms, and to use our Services in accordance with our Acceptable Use Policy, which is incorporated by reference into these Terms. These Terms cannot be varied and by proceeding to purchase the e-course you will be deemed to have accepted these Terms.
If you do not agree to these Terms, then do not access or use our Services. Your continued use of the course indicates your acceptance of the terms and agreement to any changes. By agreeing to the terms of use you are agreeing that you understand that this online course is not therapy or a substitute for therapy. This course is intended solely for educational purposes and there is no therapeutic relationship being established with Dr. Brittany Carswell who will not be able to offer any specialized or specific guidance on your particular relationship. This is generalized educational information and therefore is limited in that it cannot factor in any individualized differences, no treatment, assessment or individual diagnosis or recommendations related to your individual situation or issues is offered. The education provided is generalized and may not apply to all scenarios, individuals or couples and may not work for everyone. If at any point you have any concerns about the material or what it might be bringing up for you then it is recommended that you seek consultation and support from a local licensed therapist before proceeding further.
2. ELIGIBILITY, AUTHORITY, EXCLUSIONS & WHO THIS COURSE IS NOT SUITABLE FOR
Since this is not therapy or a substitute for therapy it is important to highlight certain circumstances that may not be appropriate for this type of course on its own, unless you are already under the care of your own local licensed therapist. If your relationship is in a highly distressed, high conflict state, in any crisis circumstances or on verge of divorce then engaging in a more interactive true therapy process with the support of a licensed therapist is a more appropriate starting place. Situations where there is domestic violence or any concerns for the safety of either partner, a pattern of conflict that does not feel safe, physically or emotionally would also not be appropriate to begin just with a course. Also if either partner is dealing with significant substance abuse, current or history of significant mental health disorders or issues or any significant trauma history then starting with just a course is not the appropriate level of support given the possible complexity of the couples issues.
You also must be at least 18 years of age or older to access or use our Services. If you are accessing or using our Services on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.
3. EXERCISES & STRATEGY DISCLAIMER
This course and the skills, strategies and exercises herein, are intended to be educational and informational and similar to a workbook in that you can try things at your own discretion. It is not professional therapy nor a substitute for clinical care when such is needed. It is important to know that there is no therapeutic relationship or support in doing these exercises and so anything you participate in that could potentially touch on sensitive material should be done with caution if not done under the care of a licensed therapist. All education and exercises discussed are not recommendations and cannot be individualized to specific needs nor do they factor in any individual differences or needs. If you have any concern that your relationship is not in a state where it can easily handle an exercise, or you wouldn’t feel safe, or are at a point where any of the exclusions above start to apply then do not do it. You agree that if you feel that you or your partner may not be able to do any of these exercises in a way that feels safe then you will exercise judgment and caution in not doing them until you are ready to and have sought the support of an outside licensed therapist.
4. ACCOUNTS, ACCOUNT SECURITY & ELECTRONIC COMMUNICATION
You will need to register for an account to access some or all of the course. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account, not share your account credentials, change your password immediately and promptly notify us if you discover or suspect that someone has accessed your account without your permission.
By creating a Relational Wellness Roadmap account, you consent to receive electronic communications from Relational Wellness Roadmap (e.g., via email or by posting notices on our Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.
5. PRIVACY POLICY
Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter. Your personal data is protected as set out in the privacy policy which can be found here. By providing your personal data you agree to the terms of our privacy policy.
6. WEBSITE TERMS
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We may share Contact Data with our third-party service providers to provide our Services or administer the site. If any portion of Relational Wellness Roadmap is sold, Contact Data may be part of the business assets we transfer. Contact Data also may be disclosed if Relational Wellness Roadmap is considering or completes the financing, securitization, insuring, sale, assignment or other transfer of all or part of the company.
We may disclose Contact Data as we reasonably believe is necessary to comply with any judicial or governmental subpoenas, warrants or orders. We reserve the right to use, disclose and share your information and Contact Data to investigate, prevent or take action with respect to any potential or actual fraud, illegal activities, circumstances which threaten the physical safety of any person, violations of these Terms of Service or as otherwise required by law.
7. PROHIBITED CONDUCT & GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with your services shall be governed by and construed in accordance with the laws of the state of Florida, with venue solely limited to Hillsborough County, Florida.
You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and you are solely responsible for your conduct while accessing or using our Services. You represent and warrant that your access to and use of the Services will comply with all applicable laws, rules and regulations, including but not limited to Export Control and Sanctions Laws (defined below) and those that relate to privacy and data protection and to the sending of electronic communications
8. TERMS OF SALE
8.1 PAYMENT & BILLING INFORMATION
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method. In addition, you authorize (or our third party payment processor) to charge your payment method for the total amount of your fees (and applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your account may be suspended until your payment is processed. You must resolve any problem we encounter in order to proceed.
If you are in Brazil, the following applies to you: in order to enable remittance of funds for the payment of goods, products and/or services purchased from merchants abroad, you appoint PPRO Brasil Ltda. as your attorney-in-fact to, on your behalf, sign foreign exchange agreements and other agreements that may be necessary to effect the respective remittance of funds, including the power to negotiate terms, rates, renegotiate fees, or even in whole or in part supersede the mandate granted.
8.2 CANCELLATION, REFUNDS & FEEDBACK
It is our aim that you are completely satisfied with your purchase. You have 30 days to request a refund for any reason or if you are unsatisfied with your purchase. If you would like to request a refund contact our support team at [email protected]. If you are requesting a refund past the 30 day window please send in writing an email to the support team. Should you have any feedback, complaints or concerns please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service.
9. COPYRIGHT, TRADEMARK & LIMITED LICENSE
During your time using our course or educational services you will be provided with videos, audios, transcripts, and downloads. At all times the intellectual property rights and copyrights connected with those materials remain with us. Our Services and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans and other content contained therein (collectively, the “Relational Wellness Roadmap Content”) are owned by or licensed to Relational Wellness Roadmap and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, Relational Wellness Roadmap and our licensors reserve all rights in and to our Services and the Relational Wellness Roadmap Content. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services and Relational Wellness Roadmap Content for (i) your own personal use or (ii) if you are a business or organization, to communicate about your business or organization with your Contacts. However, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use our Services or Relational Wellness Roadmap Content; (b) copy, reproduce, distribute, publicly perform or publicly display Relational Wellness Roadmap Content, except as expressly permitted by us or our licensors; (c) modify the Relational Wellness Roadmap Content. Any use of our Services or Relational Wellness Roadmap Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.
10. THIRD PARTY CONTENT & SERVICES
We may display content, advertisements and promotions from third parties through the Services (“Third Party Content”). We do not control, endorse or adopt any Third Party Content, and we make no representations or warranties of any kind regarding such Third Party Content, including, without limitation, regarding its accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third Party Content are solely between you and such third parties. If Relational Wellness Roadmap requires you to accept additional terms, conditions, or obligations in connection with your use of third party services or third party integrations ("Third Party Terms"), we will provide you advanced notice and obtain your authorization or acceptance of such Third Party Terms, which shall include your continued use of such services or integrations.
We may also provide you with access to certain services, features or functionality offered by a third party in connection with the Services. Use of any such services, features or functionality will be subject to separate terms of service between you and such third party, and not these Terms. The third party provider, and not Relational Wellness Roadmap, will be solely responsible for providing you with such services, features or functionality.
11. LIMITATION OF LIABILITY & INDEMNIFICATION
To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the course. It is agreed that these terms preclude the existence of any professional relationship between you or the course creators. Relational Wellness Roadmap AND THE OTHER Relational Wellness Roadmap PARTIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY—WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, STRICT LIABILITY OR OTHERWISE—FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES OR LOST PROFITS, EVEN IF Relational Wellness RoadMap OR THE OTHER Relational Wellness Roadmap PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF Relational Wellness Roadmap AND THE OTHER Relational Wellness Roadmap PARTIES, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO ACCESS OR USE OUR SERVICES. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD OR INTENTIONAL MISCONDUCT OF Relational Wellness Roadmap OR THE OTHER Relational Wellness Roadmap PARTIES OR FOR ANY OTHER MATTERS IN WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ADDITIONALLY, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
You agree to promptly notify Relational Wellness Roadmap Parties of any third party Claims, cooperate with Relational Wellness Roadmap Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). You also agree that Relational Wellness Roadmap Parties will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Relational Wellness Roadmap or the other Relational Wellness Roadmap Parties.
12. DISCLAIMER NO GUARANTEE OR WARRANTY OR SUCCESS
Relational Wellness Roadmap makes no guarantees or claims as to the success of any member. There is no warranty associated with the program or implied warranty of fitness for a particular purpose. All training provided will be general information and will not be considered advice or recommendations. The education provided is generalized and may not apply to all scenarios, individuals or couples and may not work for everyone. We are not responsible for any action or inaction which you take as a result of the information within the Course. No content should be construed as medical/clinical advice, whether mental, emotional or physical. Participation in this course does not establish a therapist-client relationship so If you believe that you require medical or mental health attention you should seek assistance from the appropriate licensed professional immediately. We[SB2] do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
13. ERRORS & INACCURACIES
There may be information within our Site or the course which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the course or the content. We reserve the right to correct or amend any errors without prior notice.
14 . TRANSFER & PROCESSING DATA
By accessing or using our Services, you consent to the processing, transfer and storage of information about you in and to the United States and other countries, where you may not have the same rights and protections as you do under local law.
15. EXPORT CONTROL, SANCTIONS COMPLIANCE & ANTI CORRUPTION COMPLIANCE
15.1 EXPORT CONTROL & SANCTIONS COMPLIANCE
The receipt and use of our Services may be subject to export control and economic sanctions laws of the United States and other applicable government authorities (“Export Control and Sanctions Laws”). You agree to abide by all Export Control and Sanctions Laws as they relate to your access and use of our Services. You will not, directly or indirectly, access or use our Services if you are located in a jurisdiction where the provision of our Services is prohibited by law (a “Prohibited Jurisdiction”), including Cuba, Iran, North Korea, Syria, and the Crimea region. You also will not provide access to or allow the use of our Services by any government, entity or individual: (a) located in any Prohibited Jurisdiction; or (b) identified on the U.S. Treasury Department’s list of Specially Designated Nationals, the U.S. Department of Commerce’s Denied Persons List or Entity List, or subject to any other expert control or economic sanctions lists or programs. You represent and warrant that: (a) you are not named on or subject to any government sanctions programs or list of persons or entities prohibited from receiving U.S. exports, or engaging in transactions with any U.S. person; (b) you are not located in, or a company registered in, any Prohibited Jurisdiction; and (c) you will comply with all applicable laws regarding the transmission of technical data exported from the United States and the country in which you are located.
15.2 ANTI CORRUPTION COMPLIANCE
You will comply with all applicable United States and international anti-corruption and anti-bribery laws and regulations, including the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act, and others as they relate to your access to and use of our Services. You acknowledge that you have not received or been offered any illegal or improper bribe, kickback, payment, gift or thing of value in connection with these Terms.
16. TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
17. CHANGES TO TERMS OF SERVICE
Any new features or information which are added to the current website are subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
18. SEVERABILITY
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
19. ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
20. CONTACT INFORMATION
Any questions about the Terms of Service or course should be sent to us at [email protected]